Privacy & Cookie Policy

Queen B Athletics (“Queen B Athletics “, “we”, “our”, “us) is a trading name of Queen B Athletics Limited. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website payment system is verified by Global Payments Inc.

The following information is provided by Queen B Athletics to enable our online visitors to be fully informed of our Privacy Policies. By visiting Queen B Athletics, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

If you are under 16, we require that you inform a parent or guardian about Queen B Athletics Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with Queen B Athletics.

Queen B Athletics does not use any 3rd party marketing companies and does not share your information with any 3rd party companies for marketing purposes. Queen B Athletics uses the information you have given when placing an order for the purpose of completing that order and does not use any emails or addresses for marketing purposes. You may receive emails regarding your order, the completion of your order or to inform you of any issues regarding your order. The storage of your data in relation to your order and the information given during the placement of said order will be kept by Queen B Athletics for tax and audit purposes.

The following information is kept by Queen B Athletics –

Your order number

Your order details (products bought, price paid)

Your addresses as provided

Your email

Your phone number

Your name

Global Payments Inc, is the company we use to process your payments, we use this company in order to comply to the guidelines as set out by our bank – AIB merchant services, who insist a reputable and secure payment provider is used by our website. Global Payments Inc, is committed to and complies with all relevant data protection and privacy legislation and or regulations of the jurisdictions within which they operate. Global Payments Inc. will ensure that your personal data can be used only by authorised personnel for legally authorised purposes, personal data will only be used in Global

Payments Inc. possession for its intended, specific and authorised purpose. Should you require a copy of the privacy policy detailing in full Global Payments Inc. statement of data protection and privacy this information can be found on the website www.globalpaymentsinc.com

Queen B Athletics collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by Queen B Athletics. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.

Queen B Athletics does not store any of your payment details on our website. We also ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Users of Queen B Athletics will only have their name and email address processed in order to provide the service and respond to any complaints or otherwise where required by law on in connection with any legal proceedings or dispute.

Queen B Athletics may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may if legally required be passed to a fraud agency. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We currently do not use your information for marketing updates, should this change your permission will be required and you may opt out at any time. We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, wish lists, and other commercial information which we may use to improve your experience and use as research for future products, but this information does not include any information which can identify you personally.

We may use your order information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs, but this information does not include any details which can identify you personally.

At all times, we will offer you the opportunity to delete any data with Queen B Athletics has stored in order to process orders. Please contact a Queen B Athletics by email at info@queenbathletics.com. Please note that requests for data deletion will need to come from the original email address provided to Queen B Athletics so as to avoid any scams or fraudulent requests.

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.

Queen B Athletics makes regular and secure checks on our website and any data stored on it to ensure all safeguards are in place and working correctly.

If you require more information please go to the Contact Us section of the web site and send an email to Queen B Athletics. Or send an email directly to info@queenbathletics.com for the attention of our Data Protection Officer or write to: c/o Data Protection Officer, Queen B Athletics, Unit 4, Carrigaline Industrial Estate, Crosshaven Road, Carrigaline, Co Cork, Republic of Ireland.